Address:	151 N 3 Ave Pocatello, ID 83201 USA
Phone:	(208) 235-1139
E-mail:	Sharon.Swenson@teleperformance.com
Fax:	(208) 478-2760
Hours:	Mon: 6am - 11pm Tues: 6am - 11pm Wed: 6am - 11pm Thur: 6am - 11pm Fri: 6am - 11pm Sat: 8am - 7pm Sun: 9am - 7pm

Teleperformance has the largest global footprint in the industry with 248 contact centers, presence in 46 countries, servicing over 75 markets and 16 Nearshore and Offshore locations.

Our Mission

Through relentless innovation, our mission is to extend our leadership by setting the highest standards in how we serve and support our employees, our clients and their customers, our shareholders and the communities where we live.

And in so doing, lead the transformation of the contact center industry from a commoditized necessity to one of great strategic value for our clients.

Our Values are the Foundations of our Group

Teleperformance commits to meet and exceed its client expectations by providingcontact center solutions around the world 24/7 and by delivering superior performance incustomer management, while strictly respecting highly ethical and socially responsible values.

Integrity: Transparency, within Teleperformance and between Teleperformance and our clients, is the main pillar, nurturing long-term relationships based on mutual confidence.

Respect: Humility and open-minds are the drivers of progress.

Professionalism: Consistency of the business process and the implementation of “global best practices” deliver the highest levels of quality of service.

Innovation: Curiosity, information sharing, technology leadership and investment in the future create a virtuous circle, generating “Teleperformance’s competitive advantage.”

Commitment: Teleperformance’s management motto is: “Say what you can achieve, and achieve more than what you said.”